Privacy notice

Entrematic Germany GmbH

Our data protection policy
We take the protection of your personal data very seriously. We process your data in the strictest confidence and within the scope of the applicable data protection regulations.

Processing of personal data
Personal data, such as addresses, email addresses and telephone numbers will only be collected if you provide us with these voluntarily, for example when you submit an enquiry, when you register with us, or in the context of order processing. Your personal data and ordering information will be used exclusively within the Entrematic Germany GmbH group, and where necessary by third parties such as suppliers or stockists, for the purposes of processing your enquiry or your order, or in order to provide you with support, and will only be used for the purpose for which you provided your data to us.

You are entitled to request information from us at any time concerning the personal data that we hold in relation to you. Furthermore, you are also entitled to request that we amend, block or delete any of your personal data that we hold. In the event that legislation imposes on us an obligation to retain data, with the result that we are only able to delete the data once the obligation to retain data has lapsed, upon your request, we shall delete any personal data that is not subject to the obligation to retain data, lock the data that we are obliged to retain in order to prevent its use and ensure that these are deleted once the obligation to retain data has lapsed.

Google Analytics, possibility of opting out
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer, enabling your use of the website to be analysed. The information collected by the cookie with regard to your use of this website will generally be transferred to a Google server in the USA, where it will be saved. As this website has activated IP anonymisation, your IP address, however, will be shortened in advance by Google within EU Member States or in other States that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a server in the USA before being shortened there. At the request of the operator of this website, Google will use this information to evaluate your use of the website in order to compile reports about website activity and to provide additional services for the website operator in connection with the use of the website and the internet. The IP address transmitted by your browser in connection with Google Analytics will not be associated with any other data from Google. You can prevent cookies from being stored by means of an appropriate setting within your browser software, however we would like to advise you that if you do so, you may not be able to make full use of all of the functions of this website. In addition, you can prevent Google from gathering the data collected by the cookie and data concerning your use of the website (including your IP address), and you can also prevent Google from processing that data by downloading and installing the browser plug-in available at the following link:


Information on cookies

What are cookies?

A cookie is a file which can be used to store information within a certain period.


What types of cookies exist?


Required cookies
These types of cookies are always activated as it is necessary to ensure the basic functions of the website. This includes cookies that can store the pages that you access on the website.

Functionality and performance
These analytical cookies anonymously track user behaviour to improve the website's functionality. For example, these cookies also increase the speed at which enquiries are processed. This also includes communication with Facebook, Twitter or other social networks. 

Entrematic Germany GmbH uses the data collected on the website for the following purposes:


  • so that we can provide the desired information and services with the best possible quality
  • so that we can provide a personalised experience on our website
  • so that we can transmit information and announcements on our website
  • so that we can better understand your requirements and interests and align the content of our website and our offers to your needs